Privacy Policy

At CloseGap, we are dedicated to protecting the privacy of our students and donors. With that in mind, we have developed a privacy policy (this “Privacy Policy”), effective August 1st, 2017,  that details how we collect, protect, disclose, and use the information our users provide through their use of the CloseGap website (, CloseGap application, other sites owned and operated by CloseGap, and through any direct giving apart from the sites above.


Collection and Use of Your Information

We ask for different personal information depending on how users interact with our web application. We use this information to carry out the services we provide. We never sell your information and take measures to protect it from misuse.


Disclosure of Your Information

CloseGap does not currently share any personal information of students or donors with third party organizations. This may change in the future as CloseGap develops partnerships. All users will be notified when this change occurs. Currently, CloseGap does disclose personal information of parents, such as name and physical address to our retail partner in order to effectively deliver the items to each household.


Payment Information

Due to our stellar checkout process, our website never processes or stores your credit card number on our servers.


Children’s Privacy

We are proud to be in compliance with the Children’s Online Privacy and Protection Act of 1998, 15 U.S.C. 6501–6505 (“COPPA”) and the Family Educational Rights and Privacy Act of 1974, 20 U.S.C. § 1232g; 34 CFR Part 99 (“FERPA”). We securely store all personal information of our students, and conduct a manual background check on all donors to ensure the safety of our student users.


Protection of Your Information

Your privacy is important to us, and we use technical safeguards designed to preserve the security of your personal information. We understand, however, that no system is perfect, and we cannot ensure or warrant the security of any or all of the personal information you transmit through our website or application.

Contact us: You can reach us directly at regarding CloseGap’s general privacy practices or specific concerns about your personal information.